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Tucson Social Security Disability Blog

Social Security Closed Their Offices--What Comes Next?

Posted by John Kuhnlein | Oct 07, 2021 | 0 Comments

When the Covid-19 pandemic arose, Social Security closed all of its offices to the public. They shifted the work being done in those offices into the homes of their workers. Now that the pandemic looks to endure for the foreseeable future, what does this hold for Social Security offices?

Not Open For Business

Try Again Next Year

While other federal departments have begun to interact with the public in person again, Social Security has been slow to reopen. At present, there is no plan to unlock the doors at Social Security offices soon. I suspect that Social Security's locations will stay shuttered through the middle f 2022. Interestingly, the now-fired Social Security Commissioner, Andrew Saul, had ordered an end to work at home rules for Social Security workers in November of 2019--a notably poorly time move. 

Are Workers Ready And Willing To Return?

One question will be if Social Security employees are ready to return to their offices.  Having shed the need to commute, many of these workers may fight hard for the right to continue to work from home.  Social Security is always looking for ways to cut costs. Having fewer employees working in fewer offices could help that effort.

A Drop In Applications Is A Warning Sign

But, can Social Security continue to provide high-quality and timely services without having staff at their desks in their cubicles? There are warning signs. One of these is a dramatic drop in applications for Supplemental Security Income or SSI. This is the program for the poorest of the disabled. These are the people who

Will This Return?

are likely to have substandard internet access and more need for in-person assistance when applying for benefits. Retirees who lack access to the internet, too, could be affected. This could lead to many aged-Americans not getting the benefits they are entitled to.

Yep, The Scammers Are In On This

No surprise, the scammers have noticed that Social Security is conducting business via telephone. This has lead to an increase in

Be Wary

fraudulent schemes surrounding Social Security benefits.

Practical Advice

So, what to do? The New York Times ran an article with specific advice. In general, the best you can do until Social Security reopens is to be cautious and be patient. Social Security workers hate returning calls.  If they do answer, three different workers could give you three different answers.

It seems that work-from-home plans are here to stay at Social Security, so be prepared for this new reality.

About the Author

John Kuhnlein

Since 1992, I have been helping the people of Southern Arizona get the benefits they are due. Before devoting all my efforts to assisting people with Social Security disability claims, I also handled such complex lawsuits as medical malpractice and products liability. I brought to my Social Security cases all the skills and attention to detail that I developed in the courtroom. I approach each Social Security disability case as if it were a million-dollar lawsuit. For the people trying to get Social Security benefits, their claim is every bit as important. Because I have personally handled so many Social Security cases, I have refined the skills I need to win your case for you. I have helped people win cases for every kind of ailment from arthritis to valley fever. At present, I am focused on helping those persons with neurological and orthopedic disorders. Because claims for people over age fifty bring additional complications, I particularly seek out those cases to work on. I regularly write about back and spine conditions on my blog. I actively seek out the latest information about orthopedic and neurological disorders to ensure I can represent my clients as effectively as possible. Because of my current focus, I regret that I am not able to take any cases for mental disorders. If you are over age fifty and suffer from any orthopedic or neurological disorder, please contact me at once.


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John Kuhnlein has been assisting people with Social Security disability claims for the past 25+ years.

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